SurePOS 500 with advanced touchscreen technology provides the ultimate retail-optimized point-of-sale tools to provide powerful functions to energize the customer experience.


  • Same sleek, slim design

  • Model 580 provides Intel Core i5-3550S and 8GB base memory

  • Cutting edge, infrared touchscreen with resistive touch sensitivity¹

  • Energy-saving deep sleep²

  • Additional energy savings via 80 Plus Gold Power Supply

  • Tool free design and Toshiba Light-Path Management¹

  • Advanced security features

  • Environment friendly packaging

A satisfying store experience helps create Advocates ... consumers who have increased spending with their primary retailer by 31 percent over the last two years.3

Deliver a smarter shopping experience

Now more than ever, consumers are looking for differentiation when choosing their retailers. They expect a higher level of satisfaction—better service, better prices, better quality and convenience. Access to product information and fast, accurate transactions, performed by capable, informed employees are vital to a positive experience and help promote customer loyalty.

Sleek, slim design

  • Enhances your store image

  • Fits in smaller checkout spaces

Industry leading infrared touchscreen

  • Fixed optical alignment never needs recalibration

  • Brighter screen, higher contrast and reduced glare

  • Maintains high accuracy and speed

  • Accepts a wide variety of input devices

  • Adjustable touch sensitivity

  • Totally sealed screen resists damage from spills

More optional peripherals

  • 6.5" VGA LCD customer display

  • Biometric fingerprint reader

  • Meets high customer expectations for interactive information, fast and accurate service, expanded checkout options and improved security

USB, Serial and Express Card connectivity

  • Easy to connect peripherals, RFID technology and wireless communications

  • Powered USB ports eliminate external power bricks

  • Standard and powered RS-232 ports support current and legacy POS peripherals

  • Use of third party Express Card expands POS placements

System-matched peripherals

  • Designed to work with and color match the Toshiba SurePOS™ family of products

  • Helps reduce the risk of integrating components from multiple vendors

Deep sleep automation

  • The system is in a low power mode and conserving almost as much energy as in the off state. Unlike powering down, deep sleep is much faster and more reliable to get your system up and running when it is needed again

Highly efficient power supply and energy-saving Intel processor

  • Significantly lowers power consumption

100% recyclable packaging with inserts made from 100% recycled material

  • Helps reduce landfill waste, disposal costs and environmental impact

Toshiba Remote Management Agent Toshiba Light-Path Management

  • Makes systems easy to manage and service with remote management, monitoring and visual indicators that helps avoid problems and reduce costs and downtime

Tool free design

  • Helps reduce costly service fees and downtime

Security innovations

  • Physical security (optional)

  • Biometric fingerprint reader (optional)

  • Helps manage risk and fortify security. Access to serviceable parts can be restricted in high risk areas

Toshiba Retail Hardened

  • Helps systems withstand severe thermal and humidity thresholds, spills, extensive vibration, power fluctuations and radio interference

  • Ensures reliable operation in demanding environments

Intel processor choices from Celeron to Core i5 to help run the latest POS software

  • Helps prepare retailers for advanced POS and point-of-service applications

  • Integrates new technologies as retailers’ needs change

  • Supports applications from authorized Toshiba Business Partners

Toshiba SurePOS 500 Series Technical Requirements


  • Machine Type 4852

Product name

  • SurePOS 500 Models 570 and 580


  • 15" IR Touchscreen


  • Intel Celeron G540 (570 models)

  • Intel Core i5-3550S (580 models)

Service Processor

  • Toshiba Light-Path Management

Maximum Dimensions HxWxD In mm (inches)

  • 382(15.0)×

  • 359(14.13)×253(9.96)


  • 12.3 kg (27 lbs)

System Memory

  • 2 GB DDR3 (570 models, up to 8 GB available)

  • 4 GB DDR3 (570 models, up to 8 GB Available)

  • 8 GB DDR3 (580 models, up to 16 GB available)

Video Memory

  • Up to 256 MB via Intel DVMT driver


  • Standard : Choice of HDD or Solid State Drive (SSD)

  • Options : Available with SSD

  • 500GB SATA2 HDD (standard on 570 and 580 models)

    64GB SSD (1x SSD or 2x SSD upgrade options available for 570 models)

    128GB SSD (upgrade options available on 570 and 580 models

Expansion slots

  • Express Card slot


  • Optional wireless dongle cover kit

Independent Dual Video

  • Standard

USB ports

  • 1× 24v, 1× 12v, 7× USB 2.0 (3× on front tablet)

RS-232 ports

  • 3× std, 1× powered, MSR

RJ45 Ethernet

  • 1× Gigabit

Audio Ports/Speaker

  • Mic-in/line out & headphone, speakers

Cash Drawer Port

  • 2

System management

  • Toshiba Remote Management Agent (RMA); SMBIOS; Wake on LAN® (WOL); Pre-Boot Execution Environment (PXE)

Power management

  • Deep sleep automation; APM; ACPI

Operating systems supported

  • Microsoft POSReady 2009 (570 Models only);

  • Microsoft POSReady 7;

  • Windows 7 Professional (For Embedded Systems);

  • Windows 7 Ultimate (For Embedded Systems);

  • SLEPOS 11 SP3 by year end (570 Models only);

  • Windows 8.1 Professional (570 Models only)

  • Windows® 10 IoT Enterprise 2015 LTSB for Retail or Thin Clients (570, 570D Models only via RPQ)

Drivers supported

  • UPOS 1.14.1 or higher

Optional peripherals

PS/2 keyboard/mouse

  • PS2 Keyboard/Mouse

Secondary Displays

  • Toshiba TCx™ Display;

  • Toshiba SurePoint™ Solution (touch and non-touch); Integrated 6.5” VGA display; Integrated 2×20 display;

  • Distributed pole mounted 2×20 display;

  • All Points Addressable Character Graphics Display


  • Toshiba SureMark™

  • single station, dual station, and fiscal printers


  • Modular CANPOS keyboards (includes 32 programmable keys) w/optional keylock and pointing device

Cash drawers

  • Toshiba full size and compact cash drawer

Integration trays

  • Toshiba Retail Integration Tray


  • 3-Track; JUCC

Fingerprint reader

  • Biometric fingerprint reader (Toshiba offering provided with HD coating)

surepos+500+callouts.jpg?MOD=AJPERES&CACHEID=ROOTWORKSPACE Toshiba SurePOS™ 500 Series_en

  1. Cutting edge, spill resistant, infrared touch-screen
  2. Tool free design with back access
  3. Toshiba Light-Path Management
  4. Biometric fingerprint reader (optional)
  5. Cooling tunnel technology
  6. Programmable magnetic stripe reader (MSR) (optional)
  7. Retail hardened design resists damage in harsh environments
  8. Audio speaker