Toshiba SurePoint Display

The SurePoint family of flat-panel display products is designed to offer a wide range of choices for retailers who need accurate, retail-hardened, full-screen video displays in their store environments.

Toshiba SurePoint Display

Toshiba SurePoint Display


For the consumer ... fast, accurate checkouts and visibility to services

The ubiquity of the worldwide web and the pervasiveness of mobile handsets, netbooks and laptop PCs give consumers near limitless access to on-demand products, information and services. For retailers focused on strengthening customer advocacy, checkout speed, accuracy and a personalized shopping experience, it is no longer a differentiator to open new channels of communications with customers, it is a business imperative.

Create advocates by elevating the customer shopping experience

The SurePoint™ flat-panel touch display gives retailers a simple, yet innovative way to create a unique and distinctive experience for customers. Touchscreens help associates minimize wait time with speedy, accurate checkouts. When customer-facing displays are present for shoppers, they can scroll through receipts, access loyalty account information and respond to store promotions. Touch displays can also introduce new services at the point-of-sale, including third-party offers that help generate incremental revenue—all while making your store a favorite place to shop.



Unintentional touch rejection, infrared touchscreen display

High contrast ratio, minimal glare and wide viewing angle

Direct attachment to I/O and POS system

Choice of a 12-inch or 15-inch display

Solid, retail-hardened construction

Flashable firmware updates

Flexible configurations

Convenient infrared technology interaction

Energy-efficient design

High-brightness, active-matrix display

Multiple mounting options

Model Number - Touch

4820 - 2LW

4820 - 2LG

4820 - 5LW

4820 - 5LG

Screen Size






800 × 600

800 × 600

1024 × 768

1024 × 768

Model Color

Pearl White

Iron Gray

Pearl White

Iron Gray

Backlit bulb

LED backlight

LED backlight

LED backlight

LED backlight

Power requirements

18 W max (20 W w/ brick), 15 W typical

18 W max (20 W w/ brick), 15 W typical

18 W max (20 W w/ brick), 15 W typical

18 W max (20 W w/ brick), 15 W typical

Energy consumption efficiency*



Video interface


Touch interface

Powered USB, standard USB

Optional mounting features

Mounting stands

Integrated mounting stands: Toshiba SurePOS 700, Toshiba SurePOS 500 (second display)

Weighted distributed base

VESA-compliant adapter

Optional I/O devices

Magnetic Stripe Reader (MSR) w/Keylock

Three track MSR

2-position programmable lock (up to 4-position available as option)

Keypad w/MSR and Keylock

32-key programmable keypad with three track MSR

2-position programmable lock (up to 4-position available as option)

Speaker Kit

Forward-facing speaker assembly

Physical dimensions and weight

Maximum dimensions (W×D×H)

12 inch: 12.12 × 2.2 × 10.43 (308 × 56 × 265 mm)

15 inch: 14.13 × 2.2 × 11.87 (359 × 56 × 301.5 mm)


7.68 × 1.49 × 2.87 (195.5 × 38 × 73 mm)

MSR and Keypad

8.27 × 2.09 × 5.31 (210 × 53 × 135 mm)


12 inch: 5.51 lbs (2.5 kg)

15 inch: 7.37 lbs (3.35 kg)


Operating Systems supported

Toshiba 4690 OS V5.2, or higher**

Microsoft Windows Embedded for Point of Service

Microsoft Windows Embedded POSReady 2009

Microsoft Windows XP Pro SP2, SP3

Microsoft Windows 7

Drivers supported

OPOS 1.13 or later

Java POS 1.13 or later

Warranty Service

One year depot or on-site service

Technical support§

24×7 phone support (during warranty period) and web-based help


* The energy consumption efficiency is the value of the power consumption measured in accordance with the measuring method specified by the Japan energy saving law divided by the Composite Theoretical Performance specified by the energy saving law.

 An operating system is not included and can be purchased separately.

 For a copy of Toshiba’s Statement of Limited Warranty, please contact your Toshiba representative or authorized reseller.

§ Technical support response times may vary.

Model 2WB shown as a component of an Toshiba SurePOS 700 system

  1. Intuitive, infrared touch display

  2. High-contrast ratio, minimal glare and wide-angle viewing

  3. High brightness, active-matrix display supports full motion video for better viewing

  4. Convenient infrared technology interaction accepts various modes of input

  5. Energy-efficient design offers low power consumption

  6. Supports deep sleep on Toshiba SurePOS units

  7. Direct attachment by USB to I/O and POS

  8. Forward-facing speaker kit

  9. Spill resistant retail hardened construction

  10. Integrates with various optional peripherals for a unified appearance (magnetic strip readers, keypads, pointing devices, key locks, speakers and microphones)

  11. 32-key programmable keypad for rapid data entry (optional)

  12. A choice of 12-inch or 15-inch display

  13. Wide tilt range for ergonomically correct viewing

  14. Multiple mounting options for versatile placement options

  15. 180-degree rotational range enables use by cashier and/or customer

  16. Stable mount fixtures offer a steady screen display

  17. Available in pearl white or iron gray to match existing POS hardware