Toshiba SurePOS™ 500 Series

SurePOS 500 with advanced touchscreen technology provides the ultimate retail-optimized point-of-sale tools to provide powerful functions to energize the customer experience.

Toshiba SurePOS™ 500 Series

Toshiba SurePOS™ 500 Series


A satisfying store experience helps create Advocates ... consumers who have increased spending with their primary retailer by 31 percent over the last two years.3

Deliver a smarter shopping experience

Now more than ever, consumers are looking for differentiation when choosing their retailers. They expect a higher level of satisfaction—better service, better prices, better quality and convenience. Access to product information and fast, accurate transactions, performed by capable, informed employees are vital to a positive experience and help promote customer loyalty.



Sleek, slim design

Industry leading infrared touchscreen

More optional peripherals

USB, Serial and Express Card connectivity

System-matched peripherals

Deep sleep automation

Highly efficient power supply and energy-saving Intel processor

100% recyclable packaging with inserts made from
100% recycled material

Toshiba Remote Management Agent Toshiba Light-Path Management

Tool free design

Security innovations

Toshiba Retail Hardened

Intel processor choices from Celeron to Core i5 to help run the latest POS software

Toshiba SurePOS 500 Series Technical Requirements


Machine Type 4852

Product name

SurePOS 500 Models 570 and 580


15" IR Touchscreen


Intel Celeron G540 (570 models)

Intel Core i5-3550S (580 models)

Service Processor

Toshiba Light-Path Management

Maximum Dimensions HxWxD In mm (inches)




12.3 kg (27 lbs)

System Memory

2 GB DDR3 (570 models, up to 8 GB available)
4 GB DDR3 (570 models, up to 8 GB Available)
8 GB DDR3 (580 models, up to 16 GB available)§§

Video Memory§

Up to 256 MB via Intel DVMT driver


  • Standard : Choice of HDD or Solid State Drive (SSD)

  • Options : Available with SSD

500GB SATA2 HDD (standard on 570 and 580 models)

64GB SSD (1x SSD or 2x SSD upgrade options available for 570 models)

128GB SSD (upgrade options available on 570 and 580 models

Expansion slots

Express Card slot


Optional wireless dongle cover kit

Independent Dual Video


USB ports

1× 24v, 1× 12v, 7× USB 2.0 (3× on front tablet)

RS-232 ports

3× std, 1× powered, MSR

RJ45 Ethernet

1× Gigabit

Audio Ports/Speaker

Mic-in/line out & headphone, speakers

Cash Drawer Port


System management

Toshiba Remote Management Agent (RMA); SMBIOS; Wake on LAN® (WOL); Pre-Boot Execution Environment (PXE)

Power management

Deep sleep automation; APM; ACPI

Operating systems supported**

Microsoft POSReady 2009 (570 Models only);

Microsoft POSReady 7;

Windows 7 Professional (For Embedded Systems);

Windows 7 Ultimate (For Embedded Systems);

SLEPOS 11 SP3 by year end (570 Models only);

Windows 8.1 Professional (570 Models only)

Windows® 10 IoT Enterprise 2015 LTSB for Retail or Thin Clients (570, 570D Models only via RPQ)

Drivers supported

UPOS 1.14.1 or higher

Optional peripherals

PS/2 keyboard/mouse

PS2 Keyboard/Mouse

Secondary Displays

Toshiba TCx™ Display;

Toshiba SurePoint™ Solution (touch and non-touch); Integrated 6.5” VGA display; Integrated 2×20 display;

Distributed pole mounted 2×20 display;

All Points Addressable Character Graphics Display


Toshiba SureMark™

single station, dual station, and fiscal printers


Modular CANPOS keyboards (includes 32 programmable keys) w/optional keylock and pointing device

Cash drawers

Toshiba full size and compact cash drawer

Integration trays

Toshiba Retail Integration Tray


3-Track; JUCC

Fingerprint reader

Biometric fingerprint reader (Toshiba offering provided with HD coating)


Limited warranty††

For warranty terms and country coverage, please refer to the Toshiba Statement of Limited Warranty at:

Technical support

24×7 Web Support during warranty period. 24×7 Phone support (check geography availability)

Service Availability‡‡

Up to seven years following withdrawal from market


SurePos 500 Call outs

  1. Cutting edge, spill resistant, infrared touch-screen
  2. Tool free design with back access
  3. Toshiba Light-Path Management
  4. Biometric fingerprint reader (optional)
  5. Cooling tunnel technology
  6. Programmable magnetic stripe reader (MSR) (optional)
  7. Retail hardened design resists damage in harsh environments
  8. Audio speaker